Data Protection Philippines Last Updated: June 2025

swerte63 Privacy Policy

This Privacy Policy explains how swerte63 collects, uses, stores, and protects your personal information when you use our platform. We are committed to keeping your data safe and handling it responsibly in line with applicable Philippine data privacy laws. Please read this page carefully so you understand your rights and how we manage your information.

Your Privacy Matters

swerte63 is committed to protecting the personal data of all players in the Philippines. This policy applies to all users of the platform. If you have any questions, contact us at [email protected].

1. Information We Collect

When you register and use swerte63, we collect certain personal information that is necessary to operate your account and provide our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos. When you use the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall user experience. We do not collect any personal data beyond what is reasonably necessary for the purposes described in this policy.

2. How We Use Your Information

swerte63 uses the personal information we collect for the following purposes:

  • To create and manage your player account and verify your identity.
  • To process deposits, withdrawals, and other financial transactions in PHP ₱.
  • To comply with applicable Philippine laws, including anti-money laundering and responsible gaming obligations.
  • To send you important account notifications, security alerts, and platform updates.
  • To provide customer support and respond to your enquiries.
  • To improve platform performance, personalise your experience, and develop new features.
  • To detect and prevent fraud, cheating, and other prohibited conduct.

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent.

3. Legal Basis for Processing

swerte63 processes your personal data on the following legal grounds: performance of a contract (to provide you with the gaming services you have requested), compliance with legal obligations under Philippine law, and our legitimate interests in operating a secure and compliant platform. Where we rely on your consent as the legal basis for processing — for example, for optional marketing communications — you have the right to withdraw that consent at any time by contacting [email protected]. Withdrawal of consent will not affect the lawfulness of any processing carried out before the withdrawal. We will always be transparent about the legal basis we rely on when processing your personal data.

4. Sharing Your Information

swerte63 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted third-party service providers who assist us in operating the platform, including payment processors, identity verification providers, and IT infrastructure partners. All such third parties are contractually required to handle your data securely and only for the specific purposes for which it was shared. We may also disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so. In the event of a business transfer or merger, your personal data may be transferred to the new entity, subject to the same privacy protections described in this policy. We will notify you of any such transfer where required by applicable law.

5. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations. Financial transaction records are typically retained for a minimum of five years in accordance with anti-money laundering requirements. Account information may be retained for up to seven years following account closure to allow us to respond to any regulatory enquiries or legal claims. Once the applicable retention period has expired, your personal data will be securely deleted or anonymised. You may request early deletion of your data in certain circumstances — please see the Your Rights section below for more details.

6. Cookies and Tracking Technologies

swerte63 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Essential cookies are necessary for the platform to function correctly and cannot be disabled. Analytical cookies help us understand how players navigate the platform so we can improve the user experience for Filipino players. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites.

7. Data Security

swerte63 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include encrypted data transmission using industry-standard protocols, secure server infrastructure, and strict internal access controls. All staff who handle personal data are trained on data protection obligations and are bound by confidentiality agreements. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your account has been compromised, please contact us immediately at [email protected] so we can take prompt action.

8. Your Rights

As a player based in the Philippines, you have the following rights in relation to your personal data under the Data Privacy Act of 2012:

  • Right to be informed — you have the right to know how your data is being collected and used.
  • Right to access — you may request a copy of the personal data we hold about you.
  • Right to rectification — you may ask us to correct any inaccurate or incomplete data.
  • Right to erasure — in certain circumstances, you may request that we delete your personal data.
  • Right to object — you may object to certain types of processing, including direct marketing.
  • Right to data portability — you may request that your data be provided in a structured, commonly used format.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing your request. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

9. Children's Privacy

swerte63 is strictly intended for players who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account and delete the associated data. Parents or guardians who believe that a minor may have accessed the platform should contact us at [email protected] without delay. We take our obligations regarding the protection of minors very seriously and cooperate fully with any investigation by relevant Philippine authorities.

10. Changes to This Policy

swerte63 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine laws. When we make material changes, we will notify registered players via email or through a prominent notice on the platform. The date at the top of this page indicates when the policy was last updated. We encourage you to review this policy periodically to stay informed about how we protect your personal data. Your continued use of the platform after any changes have been posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way swerte63 handles your personal data, please contact our Data Protection team at [email protected]. For general platform support, you can also visit the FAQ page. For information about your rights and responsibilities as a player, please refer to our Terms and Conditions and Responsible Gaming pages. We are committed to addressing all privacy-related enquiries promptly and transparently.

Questions About Your Data?

Our support team is here to help Filipino players with any privacy-related concerns. You can also visit our FAQ page for quick answers, or log in to manage your account preferences directly.